Course Overview

The Certificate in Healthcare Support Service Assistant is designed to prepare students for roles that support clinical teams and enhance patient comfort in healthcare settings. This program focuses on non-clinical patient care duties under supervision.

Students are trained in basic patient handling, hygiene support, environmental cleaning, feeding assistance, transporting patients, and record-keeping. Emphasis is placed on communication, empathy, and teamwork within hospital environments.

This is an ideal starting point for individuals passionate about healthcare but not yet ready to pursue a clinical qualification.

Career Opportunities

• Healthcare Assistant – Support nursing teams with patient mobility, feeding, and hygiene.
• Ward Attendant – Ensure cleanliness, organization, and supply management in wards.
• Patient Transporter – Help move patients between departments and facilities.
• Medical Reception Assistant – Provide administrative support at outpatient departments.
• Home-Based Care Assistant – Assist with daily tasks and care for clients in home settings.

Work Environments

• Hospitals and Health Centers
• Nursing Homes and Elderly Care Facilities
• Private Clinics and Rehabilitation Centers
• Community-based Care Programs
• Home Care Services

Progression & Further Studies

Graduates may progress to Certificate or Diploma programs in Nursing, Community Health, or related healthcare fields. The program also provides a strong foundation for entry-level employment while studying further.